Pixifoto

terms & conditions
terms & conditions

Our Digital Package terms and conditions

By purcahsing a digital package, you are agreeing to comply with, and be bound by, the following terms and conditions.
The term "Pixifoto Ltd" or "we" or "our" refers to the owner of the website, Pixifoto Ltd. The term "you" or "your" refers to the user or viewer of our website, and does not refer to the user as the owner of images. Unless otherwise indicated all of the content featured or displayed on this site is owned by Pixifoto Ltd and all elements of the site are protected by copyright and the laws relating to intellectual property.

Website

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Images and any subject matter may not be downloaded, copied, re transmitted or used in any way other than that intended. Reproduction of this website is prohibited.

Digital Turnaround Times

We aim to process all digital orders within 2 working days. Please contact us if your digital order is of an urgent nature. Digital turnaround time is not the same as print turnaround time, which can be found in our general terms and conditions, here.

Digitial Image Specifications

Image Format

All images will be supplied in the JPEG file format. Images cannot be supplied in TIFF or RAW format.

Image Size

The file size of each image varies from approx 1MB to 20MB. Various factors can affect the actual file size; commonly images that have large areas of solid colour background can reduce the file size dramatically when compared to images with higher complexity. The file size does not have a direct relationship to the quality or file resolution of the image. We will provide images at the largest size possible.

Digital to Print

The digital JPEG image will have a file resolution suitable for printing most common size prints and enlargements. As an example, images can be printed at a size of 12” x 8” (30cm x 20cm) at 300 dpi. We use the same image files to produce printed products up to the largest size we produce which is 30” x 20” (75cm x 50cm).

Image Editing

Most images will be edited, but as we are offering all images that we have from your studio session you may find additional un-edited poses. Any storyboard images, or special effect images that were made, will be included if we have them. We are unable to peform any editing on images.

Refunds & Cancellations

Refund Policy

We do not offer any refunds for digital orders. We are unable to offer refunds to any purchases made before 6th July 2017 when Photo Corporation (UK) Ltd was trading. All refund enquiry's should be directed to BRI, 100 St James' Rd, Northampton NN5 5LF

Cancellation Policy

Due to the nature of digital products, once an order has been placed and the images have been uploaded to a gallery, or sent to the customer by any other means, it is not possible to retract or edit any order.

You and your Data

Privacy Policy

We do not rent or sell your personal information, ever. We will not share personal information about you with other people or companies without your express consent. All information supplied to us, including your email address and telephone number, is used for internal purposes only, in order to keep you updated with the latest news, promotions, and updated web site information. This website may use cookies to track your visit and offer an enhanced browsing experience. Our web servers may automatically log the IP/Internet address of your computer, however we do not ever use this information to identify you personally. We only ever use this data to understand how our website and services are being used so we can understand our visitors and improve the website. We may periodically send email updates regarding new features, news, exhibitions or web site information that may be of interest to you. If you do not wish to receive these emails, please reply to the sender and you will be removed from future lists. We do not store credit card details nor do we share customer details with any 3rd parties. You can view our full GDPR policy here.

External Content

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)