Information & Frequently Asked Questions

In July 2017, Photo Corporation (UK) Ltd (commonly known as Pixifoto) ceased trading. As a result all Pixifoto and Portrait Place studios have closed down, and photography sessions are no longer taking place. This news is obviously very upsetting to loyal customers, and of course the staff who worked at Photo Corporation. This page is here for the purpose of explaining what has happened since, who has taken over, and what we can do to help you.

We have seperated the most common questions into categories, below.



Q: Where has my CEWE gallery gone?

A: Nowhere! We havent changed any CEWE galleries, or removed access to any of them. Your gallery will still be in exactly the same place. The only difference is that some exisiting links to it may no longer work. You should be able to view your gallery here.


Q: How long can I access my existing gallery for?

A: Customers with an active gallery are advised to download their images as soon as possible. We have no control over the CEWE system, or any idea how long CEWE will continue to host galleries or offer support. Please click here to visit the CEWE site.


Q: I am unable to access my online gallery because I have forgotten my login details. What can I do?

A: Unfortunately we do not hold customer log in information, so we are unable to assist. For those who have lost access, we advise that you attempt to reset your password here.


Q: I never activated my gallery. Can you resend the link?

A: Unfortunately we are not able to re-send the link. Any unclaimed, or un-verified gallerys can no longer be activated.


Q: I never had an online gallery; can I purchase one now?

A: Possibly. We can search for your images, and if present we are able to sell them to you at a vastly discounted rate. All customers wishing to purchase images, should fill in a request form here. Please be aware that we do not have all images, however we will do our best to find them.


Q: Can I transfer images to a new gallery?

A: Unfortunately no. We have no access to any CEWE gallery, or MyPixiShare gallery, and are therefore unable to transfer any images.



Q: Will I receive my physical print orders which I have already paid for?

A: Unfortunately any unclaimed print orders are unable to be forwarded, and no refunds will be issued. You will need to submit details of your claim in writing to BRI 100 St James Road, Northampton, NN5 5LF


Q: My physical print(s) are damaged or blemished, will I receive a refund or replacement prints?

A: Unfortunately no refunds will be issued. You will need to submit details of your claim in writing to BRI 100 St James Road, Northampton, NN5 5LF.


Q: Is another company able to print my copyrighted photographs?

A: Yes. Photo Corporation (UK) Ltd provided all customers with a copyright disclaimer to enable customers to reproduce images. We recommend Dadfords Print Processing for reproductions, but any high street lab should accept your copyright disclaimer. You will already need to be in possession of your original digital images.


Q: I have digial images but no disclaimer; can I still get my images printed?

A: Yes, but only with our apporved lab. Dadfords Print Processing are allowed to print any Photo Corporaiton, Pixifoto, or Portrait Place images without seeing the disclaimer



Q: I have paid a deposit, paid for a voucher, or made full payment for a photo-session sitting but did not have an opportunity to attend due to Photo Corporation (UK) Ltd ceasing to trade. Will I receive a refund?

A: Unfortunately all studios are now closed, and photography is no longer taking place. However, another photography company has offered to honour all booked photo-session sittings. Please click here for information.


Q: I have paid a deposit, or made full payment, for prints or frames, but have not received it due to Photo Corporation (UK) Ltd ceasing to trade. Will I receive a refund?

A: Unfortunately no refunds will be issued. You will need to submit details of your claim in writing to BRI 100 St James Road, Northampton, NN5 5LF.



Q: Are there any studios left open?

A: All permanent studios within Mothercare and Debenhams in the Uk are now closed. There are no plans to open studios just yet.


Q: Are there any mobile or pop-up studios open?

A: At the moment there are no pop-up studios operational. We do have plans to re-launch them in 2018. Please check back here for updates. If you are interested in a franchise opportunity, please get in touch via our contact form here.


Q: I have a voucher for a photography session. Can I use it?

A: Unfortunately all studios are now closed, and photography is no longer taking place. However, another photography company has offered to honour all booked photo-session sittings. Please click here for information.



Q: Who is running things now?

A: The old company Photo Corporation (UK) Ltd no longer exists in any form. After the company closed, following a short consultation, an agreement with the liquidation company was reached and all Pixifoto trademarks, names, websites, intellectual rights, data and server hardware was sold onto a 3rd party. This company is called Dadfords Print Processing Ltd. Dadfords is a Northamptonshire based photo-lab that until August 2017 had no connection with Photo Corporation. None of the Dadfords staff have access to any of the old Photo Corporation customer service software, files, emails or accounts; as a result we are unable to assist with any enquiry dating before 1st December 2017.


Q: Why was a new company formed?

A: When Dadfords Print Processing Ltd acquired the brand and trademarks to Pixifoto, a new company was formed. This new company is called "Pixifoto Ltd" and was incorporated on 25 September 2017. Our company number is 10979747. The reason Pixifoto Ltd was formed is so that old Photo Corporation customers wishing to purchase images are able to find us easily, rather than purchase via Dadfords Print Processing Ltd. The new business Pixifoto Ltd is in no way connected to Photo Corporation (UK) Ltd, and we are in no way liable for any outstanding complaints or financial matters.


Q: What is the new company doing?

A: The new company, Pixifoto Ltd (a branch, and trading name of Dadfords Print Processing Ltd) have now collected all surviving image-servers and data from within the Mothercare and Debenhams stores across the UK. These servers contain some, but not all, of the studio images from the studios across the UK with images dating back to approximately January 2016. For the customers who never had a chance to purchase, there is a chance that we may still have your images; once we confirm they are present, we may be able to sell you the images, along with a permanent copyright transfer. Please click here if you would like us to check for images.



Q: What are the plans for the future?

A: At the moment there are no plans to open any permanent studios. There is the possibility that the mobile kits may be operational again by summer 2018; we will keep all customers informed as the new business builds and develops.



Do you have images you would like to buy?

If you had a session at any Pixifoto studio within the last 18 months, there is a chance we may still have your images. Please click here to find out more.