Terms and Conditions


This privacy statement sets out how PCUK (trading as PixiFoto and Portrait Place) will store and use information relating to you. Any changes to these policies will be posted on our web site. PCUK is committed to respecting your privacy. We have structured our web site so that, in general, you can visit the web site without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement. We are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.


PCUK is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality. When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive or other information to you. If you have any further questions about our credit card security policies, please contact us. The Customer Care Centre is open from 8:30am to 5pm Monday to Friday.

What we collect

We collect the following information:

  • Where you order products, we will collect your name, contact and billing information, transaction and credit card information.
  • When you register with us to receive our monthly newsletter or details of offers or products we will collect your e-mail address. You can also provide us with more information about you and your family so that the details of offers and products we send you will be more suited to your circumstances.
  • Our website uses cookies, which are programs which collect additional information.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To analyse the use of the PCUK website.
  • We may use the information to improve our products and services.
  • Our representatives may follow up, either by e-mail, phone or mail, to people who have registered for an offer or purchased goods from our site as part of our customer care procedures. To send promotional e-mail about new products, special offers and services or other information for PixiFoto, Portrait Place and selected third party companies of which we have association with which we think you may find interesting using the e-mail address which you have provided unless you have asked us not to do so when you registered as a user on this site.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone or mail.

Who we share the information with and your choices

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We will not sell, distribute or lease your personal information to third parties other than our subsidiaries and parent company, subsidiaries of the same parent company, or our successor in business unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing agents unless you tell us that you do not wish this to happen.

This process may include sending personal information outside of the European Economic Area. The data protection laws in these countries may not be as extensive as in the European Economic Area. When you provide any information on line, you should look for the box which you can click to say that you do not want the information to be used by anyone for direct marketing purposes. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at:

The Data Protection Compliance Officer
Photo Corporation UK Ltd
Unit G1 Harrowden Road
E-mail: csd@photocorp.co.uk

Email subscriptions

If you are opted into PCUK emails and wish to change your preferences, you can do so by contacting us at anytime.

If you wish to unsubscribe from email communications from PCUK you can do so by clicking on the unsubscribe link at the bottom of any email received.

For information contact:

PixiFoto Customer Services: Tel: 0870 2415000 (BT national rate) Email: csd@photocorp.co.uk

What if you think we have incorrect information or you would like a copy of the information we hold about you? You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10, or the prevailing statutory maximum. If you would like a copy of the information held on you, please contact us:

The Data Protection Compliance Officer
Photo Corporation UK Ltd
Unit G1 Harrowden Road
E-mail: csd@photocorp.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.

Other subscriptions

Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

Standard Terms and Conditions

These are the terms and conditions of our agreement which apply to all purchases of products by you from Pixifoto and Portrait place and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you visit a studio.

Portrait Collection prices only available on the viewing day.

Valued at price based on individual image prices as shown.

The Valued at price shown is based on the individual price of a single image. The collage images have an image value of £50 each.

†Prices shown are for suggested print packages, only available when purchased with a digital portrait collection please see staff for more details. Prints are of purchased images only. Prices shown include VAT.

Prices shown are correct at the time of printing and are subject to change.

Photographic sitting fee is non-refundable.

Only one special offer gift image available per family, every three months. The first pose taken will be your gift image. Backgrounds and props may vary from studio to studio. Gift image is a traditional head & shoulders or full body portrait.

Pixi Baby Club/Birthday Club/Pixi Promise requires registration, by completing the registration process; you are stating that you are at least eighteen years of age or a minor with parental consent or that of a guardian to use our web site.

Please note: All minors are recommended to discuss these terms and conditions with their parents or guardians before completing the registration process.

In return for you using our web site and benefiting from our services, you agree to: provide true, accurate, current and complete information about yourself where required in the registration form, and to ensure that this information is kept accurate, complete and up to date.

Actual offer received will depend on studio visited. Selected studios offer a gift colour 12 x 10 portrait and some offer a digital image, it will depend on the studio visited to the gift image supplied and as a customer you cannot specify your preference at the studio.

Studio differences explained below:

Dark Room software equipped studios

These studios offer a range of Digital Portrait Collections with added print packages; at these studios they offer a gift digital gift image min resolution 2400 x 1600px and max resolution 2560 x 1706. This image is supplied to you via email to the address you registered with.

PixiFoto Application software equipped studios

These studios offer a 12 x 10 colour portrait print gift image. This image will be printed and collected from the studio by you at the designated time supplied to you by the studio.

Only one special offer gift image available per family, every three months. The first pose taken will be your gift image. Backgrounds and props may vary from studio to studio. Gift image is a traditional head & shoulders or full body portrait. Minors under the age of 18 years must be accompanied by a parent or legal guardian. PixiFoto is a division of Photo Corporation (UK) Ltd. Registered in England No: 1349085.

A newborn baby's close up